Your privacy at Elysian Bangles
This policy explains how elysianbangles.com uses information provided when you browse, place an order or contact us.
Information we collect
For orders, we collect your name, phone number, delivery address, selected products, sizes and order details. Email is optional at checkout. If you create an account, we also store account details. Website and security logs may record your IP address, browser information and login activity to maintain the service and prevent abuse.
How we use and share information
We use this information to process and deliver orders, provide support, manage accounts and protect the store. Delivery partners receive the contact and address information needed to deliver your parcel. Our hosting and website service providers process information needed to operate the website.
Cash on Delivery
Orders are paid in cash upon delivery. Our checkout does not request card details, mobile banking PINs or payment OTPs. Do not send passwords, PINs or OTPs to customer support.
Cookies and external links
Essential cookies support the shopping cart, checkout and account login. Links to Facebook and WhatsApp take you to services with their own privacy practices. Information you send there is handled by those services as well as our customer support team.
Storage and access
Order and account records are stored on our website systems and may be included in backups. Access is limited through account permissions. Records are not automatically deleted on a fixed schedule; contact us if you want us to review or remove information that is no longer needed. Some records may need to be retained for order disputes, accounting or other applicable obligations.
Your requests
You may contact us to request access, corrections or deletion of your information. We may verify your identity before acting on a request.
For privacy questions, call 01629242182 or contact Elysian on WhatsApp.